Terms of service

a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; }

1. OVERVIEW

Welcome to GL Beauty. Throughout these Terms, “we”, “us”, and “our” refer to GL Beauty.

We operate this website and online store (the “Services”), providing products and services to you. Our store is hosted on Shopify, which enables us to sell our products to you.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

2. ELIGIBILITY AND ACCOUNT

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

You agree that:

  • All information you provide is accurate and current
  • When purchasing professional products you are suitably trained to use these products.
  • You are responsible for maintaining the confidentiality of your account
  • You will not transfer or sell your account to another person

3. PRODUCTS

We make every effort to display products accurately. However:

  • Colours and images may vary depending on your device
  • All product descriptions and prices may change without notice
  • We may limit quantities or discontinue products at any time

4. ORDERS AND CONTRACT FORMATION

When you place an order, you are making an offer to purchase.

A contract is formed only when:

  • We dispatch your order

We reserve the right to:

  • Refuse or cancel orders
  • Limit quantities
  • Correct pricing or listing errors

5. PRICING AND PAYMENT

  • Prices are shown in GBP (£)
  • Prices may change at any time
  • Payment must be received before dispatch

Prices exclude:

  • Shipping costs

You agree to provide accurate payment details and authorisation.

6. SHIPPING AND DELIVERY

  • Delivery times are estimates only
  • We are not responsible for courier delays or external disruptions

Risk of loss passes to you upon delivery.

7. RETURNS AND REFUNDS

Your statutory rights are not affected.

Online Orders (Consumer Contracts Regulations 2013)

You have the right to cancel your order within 14 days of receiving goods.

To be eligible:

  • Items must be unused and unopened
  • Items must be in original packaging

Hygiene Exception (Important for Beauty Products)

Due to hygiene reasons, we cannot accept returns of:

  • Opened or used cosmetics
  • Products with broken seals

Faulty or Incorrect Items

Under the Consumer Rights Act 2015, you are entitled to:

  • Repair, replacement, or refund

Please contact us within 30 days of receiving faulty goods.

Refunds

  • Processed within 14 days of receiving returned goods
  • Issued to original payment method

Return Costs

  • Customer pays return postage unless item is faulty

8. INTELLECTUAL PROPERTY

All content on this site (logos, images, text, designs) is owned by GL Beauty or licensed to us.

You may not:

  • Copy or reproduce content
  • Use materials for commercial purposes

9. THIRD-PARTY SERVICES

Our Services may include links or integrations with third parties.

We are not responsible for:

  • Third-party content
  • Transactions made outside our store

10. PRIVACY

Your personal data is handled in accordance with our Privacy Policy.

11. LIMITATION OF LIABILITY

Nothing in these Terms limits your statutory rights.

To the fullest extent permitted by law, GL Beauty shall not be liable for:

  • Indirect or consequential loss
  • Loss of profits or business

12. DISCLAIMER

Our products and services are provided “as is” and “as available”.

We do not guarantee:

  • Uninterrupted access to the website
  • That products will meet personal expectations

However, this does not affect your statutory consumer rights.

13. PROHIBITED USE

You agree not to use the Services:

  • For unlawful purposes
  • To harm, abuse, or mislead others
  • To interfere with website functionality

We may suspend or terminate accounts that breach these terms.

14. TERMINATION

We reserve the right to terminate access to Services at any time if these Terms are breached.

15. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services means you accept any changes.

16. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

17. CONTACT INFORMATION

GL Beauty
📧 info@glbeauty.co.uk